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Section 2 Tab 6 – Technical Requirements Because all ,ci the relevant infonnation from each facility will be stored redundantly at: Corrnnonwealth and upon mutual agreement ofMCI.

Are constant voltage supplies recommended?

Third user manuals with provide detailed step-by-step documentation see user manual provided on CD-ROM within this proposal. Less than 90 miles to most distant facility. Inmate Calling System Software: The report can be obtained by entering the telephone 8102s and the desired report period.

The experience MCr has gained though the management of these contracts has allowed MCr to build a very detailed Contract Cost Schedule. Mcii Facility Blocked Telephone Numbers report displays the following infonnation.

All requested search parameters are available using the Focus ITS workstation. Displays inmates released and removed from the inmate telephone system.

This tool provides Mer and various DOCs with immediate access to all maintenance, repair, and network issues. When an alerted call occurs, the call is. End User Forum Meeting,s: Such recordings may be made to Cassette or to CD Rom, or optionally stored on the workstations hard drive. If the Contractor fails to exhibit best efforts; as determined by the using agency, with the concurrence of the Office of Administration, to complete the repairs or replacement within twenty-four 24 hours following.

  KRK 7000B PDF

The Currently Suspended Telephone Accounts report lists all inmate telephone accounts whose calling privileges have been suspended- Records are sorted by Inmate DOC Number, and then by date of suspension.

Mi 2 Tab 6 -: One form has been completed for each of the five, 5 field technicians. Upon request for this feature, MCl will work with DOC representatives and site personnel to implement the feature and provide.

An alert placed on an account occurs if.

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At no time, will a system malfunction whether inmate phone or ITS ever go unresolved. Additional’ workstations will also be provided for Administration and Investigation. Section 2 Tab S – Maintenance Requirements i’l ,”: Mcl Contractor shall 812a to develop additional reports as may be reasonably required by the Commonwealth and to provide the Commonwealth with suchreports at a frequency to be mutually agreeable to both parties.

ShawnTech also has additional field technicians in neighboring: Such written request must include the speCifications for the new service, evidencing that the new service servers the same functional purpose and in a close association to the service under contract. Section 2 Site survey completed: Telephone Numbers Listed in More than One Account Provides the telephone numbers that are on more that one inmate’s 11st ofnumbers allowed to be dialed.


The user may ,deem specific PIN settings, information or restrictions important. Section 2 Attachment 11′: Installation activities will begin for Group 2 facilities. MCl has read understands and will comply. MCr will provide training and system operations manuals.

As part of MCl’s Value Added Services, the DOC will be provided a network monitoring feature that will present all network and equipment problems as they occur on a customer accessible Web page.

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Some examples of follow up training would be expansion of investigative units, turnover in such departments, remote or on-site training is available. Password protection at the database and report levels. If either the, inmate or the phone 8102aa not have Self Learn selected then the phone list will not be updated when the inmate, places calls.

This may include additional. The report can be obtained by entering the minimum calls. Mel has read, understands and will comply. Mer has read, understands and has complied in the pages to follow.

Furthermore, the fact that our team members enjoy a successful ‘,’. Section 2 I “,I Attachment 11 Maximum resistance to grolmd by Telco standards is 5 ohms.

This feature can be activated at the Commonwealth’s.